Now Hiring - Insurance Customer Service Representative - CSR in Osseo, MN

Responsibilities (not limited to or complete list):

• Work as an efficient, customer service focused, team player with agency employees and customers
• Assist clients with coverage changes, billing, claims, quoting, re-marketing, etc.
• Currently is or will become a Minnesota licensed insurance agent for property and casualty
• Document all details of interactions with customers
• Understands multiple insurance companies’ insurance policies, requirements, and procedures
• Send newsletters, mails, and other forms of correspondences to customers
• Following up with customers until all needs met
• Liaise with other employees and insurance companies and provide support to them
• Receive visiting customers and provide them with necessary assistance.
• Manage and protect the reputation of the company
• Maintain strong clientele relationship with customers

Qualifications:

• Effective communication skills – both verbal and non-verbal.
• Must always be friendly and willing to provide assistance to others (clients and in the office)
• Computer and typing skills (Microsoft Office Suite, Partner XE, EZLynz and multiple carrier online tools)
• Must be punctual and a team player at all times
• Ability to cope in a busy, independent agency job environment (working with multiple insurance companies and customers)
• Ability to multi-task
• If not a Minnesota licensed Property and Casualty agent, will get licensed during first 3 months of employment (Agency 10 Insurance will pay for this)
• Full-Time (8:30am – 5:00pm)
• This opportunity in our agency is due to an out of state move for the current employee.

Pay: $37,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Contract type:

• Permanent

Weekly day range:

• Monday to Friday

Experience:

• insurance: 1 year (Preferred)

License/Certification:

• Minnesota Insurance License: Property & Casualty (Preferred)

Work Location: One location